Have a few questions?

Here is a list of some of the most frequently asked questions as it relates to Payswif. If your questions are not fully answered please send us an email.

Payswif FAQ

How does Payswif work?

Payswif was design to operate as an unbanked payment solution. This means all you need to get started with us is a mobile smartphone or any internet enabled PC; no bank account required. Payswif allows you to add funds to your account by recharging at various agents locations or through online means such as Paypal,CashApp, Zelle, SVG Credit Unions, Debit and Credit Cards. Your balance can then be sent to other users of Payswif or used to execute in app services for Bill Payments and  Mobile Credit Topups for Digicel or Flow.

You can even start an online business or pay for goods and services using Payswif in just a few clicks.

Can I receive money through Payswif?

Yes, you can receive money from almost any country in the world into your payswif account. Please read our pricing page for more information here.

Can I send money to persons or businesses overseas?

Payswif offers a variety of ways to send money across borders. You can send money via withdrawals to Zelle, Banks, CashApp or Paypal international account holders.Please note currency conversion fees by banks maybe be applied on the receiving end of the transactions.

Please read more here

How do I recharge my account?

Recharge your account using several options. View Videos here

  1. Via instant recharge from agents located across SVG
  2. Via paypal, debit-credit card & vouchers; instantly credited to your account.
  3. Via local & international bank transfers from an account in your name (1-5 business days)
  4. Via Zellepay USA Bank transfers from an account in your name (1-2 business days)
  5. Via monthly salary deductions ( contact us)


What are the rates associated with Payswif?

There is no setup fee, no monthly fee for your Payswif account. Recharging (topping-up) your account at our HQ does not incur any fee. 

For more details on the current fees please read more here.

Does Payswif require a bank account?

You can create and use your Payswif account in just a few minutes after registration. Adding a bank account or credit union account in Payswif is optional. View our video tutorials here

Is there a Payswif App?

Yes you can install our android or iOS app here and if you are happy with the service please don’t hesitate to leave us a positive review on the appstores, it really helps!

Additionally you can sign into our WebAPP on any device from here.

What else can I do with Payswif?

Here’s what you can do with Payswif;

  • Conduct local online payments to businesses for services or products from within the Payswif network.
  • Conduct Bill Payments (Digicel,CWSA,Vinlec,Flow,Courts)
  • Create an ecommerce website and start selling your own products or services locally and internationally. Click here to get a free webstore.
  • Transfer money between family, friends or employees in just a few clicks.
  • Become a recharge Agent and earn money.
  • Create a pocket saver account and start saving towards a gift, a new car or penny saving for your kids.

How do I earn money as an agent?

As an Agent you are allowed to sell our digital currency swifcash to other Payswif users to conduct payments on the Payswif Network.In addition, agents can resell other services within the Payswif platform such as Bill Payments and mobile credit topups.

View more details here

What currencies do Payswif support?

Payswif accounts use Eastern Caribbean Dollars (EC,XCD) as its main currency within the digital wallet. When making payments customers will have the option of paying through USD when using card payments options; should the card holder’s account operate within another currency then conversions are done automatically to USD. Please note conversion fees may apply to the customer outside the scope of Payswif when using third-party payment options.

Read more on pricing, rates & limits here

How do I create a webstore with Payswif?

Creating a custom webstore is easier today than ever before. So we’ve ensured to support one of the top platforms, wordpress & woocommerce.

Installing our ready to use plugin will have your website ready to process payments in minutes. 

Have a mobile app or non-wordpress website? We’ve developed an HTTP API for experienced integration.

Developers contact us here

Get a Ready to go free webstore

What are your policies and how do they apply to me or my business?

Account Holders will have to accept our usage, terms and conditions, privacy policy and all other policies in connection before registration. You can find more information here.

Businesses of the Payswif Platform will need to make public the following policies to their customers as follows;

  • Terms & Conditions
  • Delivery & Refund Policy
  • Privacy Policy

Your account type and use-case of Payswif will determine which policies and sections apply to you.

For more information, please contact us.

Where is Payswif's Head Office?

Our office is located on Grenville Street, upstairs the St. Hill Plaza Building, Kingstown St Vincent and the Grenadines.


How can I reset my password?

Yes, please visit here

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