Have a few questions?

Here is a list of some of the most frequently asked questions as it relates to Payswif. If your questions are not fully answered please send us an email.

Payswif FAQ

How does Payswif work?

Payswif was design to operate as an unbanked payment solution. This means all you need to get started with us is a mobile phone.

Our model is based on a PayAsYouGo or Airtime concept. Which means you can recharge (topup) your account at agents or using other online means.

You can instantly start an online business or pay for goods and services using Payswif in just a few minutes.

What can I do with Payswif?

  • Conduct local online payments to businesses for services or products from within our network.
  • Conduct Bill Payments (CWSA,Vinlec,Flow)
  • Create an ecommerce website and start selling your own products or services locally and internationally. Get a Free website
  • Transfer money between family, friends or employees in just a few clicks.
  • Become a recharge Agent and earn 1% on any amount of swifcash (our digital currency) bought or sold.
  • Host one of our Public Smart Kiosk Machines and earn extra revenue while offering convenience to your customers.
  • Business account holders can obtain custom branded Prepaid cards with API tools to offer faster payments on internal accounts, enable in-store kiosk payments or create loyalty points to reward those frequent customers.
  • Personal account holders can obtain any powered by Payswif prepaid card to enable faster in-person or Smart Kiosk Payments.

How do I recharge my account?

Payswif creates a network of strategically located agents across St. Vincent and the Grenadines. You can view the list of agents by logging into your account under the recharge page.

Online recharge is also possible through debit/credit card however third party recharge processes at external fees outside of Payswif. Click here

How do I earn money as an agent?

As a registered and approved Payswif Agent you can earn money through conversions ( buying & selling) of our digital currency swifcash.

  • You can earn 1% profit on selling of swifcash to users
  • You can earn 1% on buying of swifcash from users

Signup here.

What are the cost associated with Payswif?

There is no setup fee, no monthly fee for your payswif account. Recharging (topping-up) your account locally does not incur any fee. 

For more details on the current fees please read more here.

How do I create a webstore with Payswif?

Creating a webstore is easier today than ever before. So we’ve ensured to support one of the top platforms, wordpress & woocommerce.

Installing our plugin will have your website ready to process payments in minutes. 

Get a free website

Does Payswif require a bank account?

In short, No. Payswif was design to be used by the large population of unbanked individuals and give new businesses the opportunity to capitalize on the growing ecommerce space of the internet. 

You can create and use your Payswif account in just a few minutes after registration. You can still however link a bank account to Payswif to obtain additional features and increase your account limits. View our video tutorials here

What currencies do Payswif support?

Payswif accounts use Eastern Caribbean Dollars (EC,XCD) as its main currency within the digital wallet.

When making payments customers will have the option of paying through USD when using card payments options.

Should the card holder’s account operate within another currency, conversions are done to USD and conversion fees may apply to the customer outside the scope of Payswif.

What are your policies and how do they apply to me or my business?

Account Holders will have to accept our usage, terms and conditions, privacy policy and all other policies in connection before registration. You can find more information here.

Businesses of the Payswif Platform will need to make public the following policies to their customers as follows;

  • Terms & Conditions
  • Delivery & Refund Policy
  • Privacy Policy

Your account type and use-case of Payswif will determine which policies and sections apply to you.

For more information, please contact us.

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