Have a few questions?

Here is a list of some of the most frequently asked questions as it relates to Payswif. If your questions are not fully answered please send us an email.

Payswif FAQ

How does Payswif work?

Payswif was design to operate as an unbanked payment solution. This means all you need to get started with us is a mobile smartphone.

Our model is based on a PayAsYouGo or Airtime concept. Which means you can recharge (topup) your account at agents or using other online means.

You can instantly start an online business or pay for goods and services using Payswif in just a few minutes.

Can I receive Money through Payswif?

Yes, you can receive money from almost any country in the world into your payswif account. Please read our pricing page for more information here.

Can I send Money to persons or businesses overseas?

Payswif offers a variety of ways to send money across borders. 

You can send money via withdrawals to Zelle, Banks, or Paypal international account holders.

Please note currency conversion fees by banks will be applied on the receiving end of the transactions.

Please read more here

What are the cost associated with Payswif?

There is no setup fee, no monthly fee for your Payswif account. Recharging (topping-up) your account at our HQ does not incur any fee. 

For more details on the current fees please read more here.

What else can I do with Payswif?

Here’s what you can do with Payswif;

  • Conduct local online payments to businesses for services or products from within the Payswif network.
  • Conduct Bill Payments (CWSA,Vinlec,Flow,Courts)
  • Create an ecommerce website and start selling your own products or services locally and internationally. Click here to get a free webstore.
  • Transfer money between family, friends or employees in just a few clicks.
  • Become a recharge Agent and earn money.
  • Create a pocket saver account and start saving towards a gift, a new car or penny saving for your kids.

How do I recharge my account?

Recharge your account using several options. View Videos here

  1. Via instant recharge from agents located across SVG
  2. Via paypal/card voucher purchases; instantly credited to your account.
  3. Via local & international bank transfers from an account in your name (1-5 business days)
  4. Via Zellepay USA Bank transfers from an account in your name (1-2 business days)
  5. Via monthly salary deductions ( contact us)


How do I earn money as an agent?

As an Agent you are allowed to sell our digital currency swifcash to other Payswif users to conduct payments on the Payswif Network.

In addition, agents can resell other services within the Payswif platform such as Bill Payments and mobile credit topups.

View more details here

Is there a Payswif App?

Yes you can install our android or iOS app here and if you are happy with the service please don’t hesitate to leave us a positive review, it really helps!

Additionally you can sign into our WebAPP on any device from here.

Does Payswif require a bank account?

You can create and use your Payswif account in just a few minutes after registration. Adding a bank account or credit union account in Payswif is optional. View our video tutorials here

What currencies do Payswif support?

Payswif accounts use Eastern Caribbean Dollars (EC,XCD) as its main currency within the digital wallet.

When making payments customers will have the option of paying through USD when using card payments options.

Should the card holder’s account operate within another currency, conversions are done to USD and conversion fees may apply to the customer outside the scope of Payswif.

How do I create a webstore with Payswif?

Creating a webstore is easier today than ever before. So we’ve ensured to support one of the top platforms, wordpress & woocommerce.

Installing our plugin will have your website ready to process payments in minutes. 

Get a free website

What are your policies and how do they apply to me or my business?

Account Holders will have to accept our usage, terms and conditions, privacy policy and all other policies in connection before registration. You can find more information here.

Businesses of the Payswif Platform will need to make public the following policies to their customers as follows;

  • Terms & Conditions
  • Delivery & Refund Policy
  • Privacy Policy

Your account type and use-case of Payswif will determine which policies and sections apply to you.

For more information, please contact us.

Where is Payswif's Head Office?

Our office is located on Grenville Street, upstairs the St. Hill Plaza Building, Kingstown St Vincent and the Grenadines.


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